Equipment shall be provided clean, and in good working order. Supplies shall be provided new and in unopened packaging.
Equipment and supplies provided to patients / clients that are deemed to be unsuitable or inappropriate for the client, either by the client, the caregiver, or others involved in the care of the patient / client shall be accepted for return by the company, with no charges incurred by the patient /client, if the company is notified within 30 days of receipt of the equipment and supplies.
Equipment and supplies that cannot by law be accepted for return after use or opening shall not be returned to inventory, but disposed of properly instead.
