What is your return policy? >

  • Equipment shall be provided clean, and in good working order. Supplies shall be provided new and in unopened packaging.
  • Equipment and supplies provided to patients / clients that are deemed to be unsuitable or inappropriate for the client, either by the client, the caregiver, or others involved in the care of the patient / client shall be accepted for return by the company, with no charges incurred by the patient /client, if the company is notified within 30 days of receipt of the equipment and supplies.
  • Equipment and supplies that cannot by law be accepted for return after use or opening shall not be returned to inventory, but disposed of properly instead.